Intuit QuickBooks Assisted Payroll Support

Frequently Asked Questions About Step 3

• The application is not accepting my Legal Business name, what am I doing wrong?
• I am not sure if I have entered all of my year-to-date payroll information. How can I check this?
• The employee list within the interview shows more employees than I have paid this year. How can I correct this?
• Can I set up my employees for direct deposit at a later date, or do I have to set it up now?
• What are my tax rates?
• Does my company qualify for a FUTA tax credit?
• Am I exempt from the FUTA tax?
• I am unsure of the tax tracking type for my payroll items. Where can I find this information?
• I do not have my state tax identification number yet. What should I enter?

The application is not accepting my Legal Business name, what am I doing wrong?

Enter only the first 35 characters. Do not abbreviate the name or omit spaces. Valid characters include A-Z, 0-9, ampersand (&), hyphen, and one blank space between words. Invalid characters include commas, periods, number signs, apostrophes and multiple blanks. Only use the word "The" as the first word if it is followed by just one other word. You can include legal or formal suffixes with individual names such as MD, PhD, CPA, Jr., Sr., III, etc. Do not include general or informal titles such as owner, accountant, or attorney, or prefixes such as Dr., Mr., Mrs., etc.

Note: If the business is a Sole Proprietorship, the legal name is the name of the owner.

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I am not sure if I have entered all of my year-to-date payroll information. How can I check this?

If you have been using QuickBooks payroll features, then you have the year-to-date data in the program. To verify this, run a Payroll Summary report for the current year. The year-to-date information should be present.

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The employee list within the interview shows more employees than I have paid this year. How can I correct this?

You may have inactive employees to whom you have not assigned a release date. To resolve this issue, complete the following steps:

• Click the Edit button on the interview screen.
• From the Employees menu, click Employee List, and then select the Show All box. You should see one or more inactive employees.
• Select an inactive employee, click the Employee button, and then choose Edit.
• Enter the appropriate release date for the employee.
• Repeat this process for all inactive employees that you wish to remove from the employee list within the application interview.
• When you have completed this process, return to the interview.

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Can I set up my employees for direct deposit at a later date, or do I have to set it up now?

You can set up an employee for direct deposit at a later time by completing the following steps:

• From the Employees menu, click Employee List, and then select the appropriate employee.
• Click the Employee button, and then select Edit.
• Select the Payroll Info tab, and then click Direct Deposit.
• Enter the appropriate information for your employee.

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What are my tax rates?

Please consult your state agency. Click the link below for your state for further information

Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky

Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota

Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington Washington, DC West Virginia Wisconsin Wyoming

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Does my company qualify for a FUTA tax credit?

Please contact the Internal Revenue Service to determine your eligibility for this tax credit.

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Am I exempt from the FUTA tax?

Please contact the Internal Revenue Service for this information.

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I am unsure of the tax tracking type for my payroll items. Where can I find this information?

Please consult your accountant or various plan administrators to determine your payroll tax tracking types.

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I do not have my state tax identification number yet. What should I enter?

Leave the field for this number blank until you receive the number from your state agency.

When you have received your state tax identification number, complete the following steps:

1. From the Employees menu, select Payroll Item List.
2. Select State Withholding Tax, click the Payroll Item button, and then select Edit.
3. Click Next, and then enter your state identification number in the appropriate field.

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