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Intuit QuickBooks Assisted Payroll SupportNews & AlertsGet the Help You Need With Year End Payroll Tasks!Whether this is your first year end as an employer, you need a refresher on payroll year-end tasks or you want to stay informed of changing regulations, Intuit QuickBooks Payroll Year End Center is your resource for information on performing year-end tasks in Intuit QuickBooks Payroll, training for year-end and federal and state compliance information. The Year End Center is updated often, so bookmark www.payroll.com/yearend and refer to it often for help throughout the season. Sign-Up Guide Frequently Asked QuestionsFrequently Asked Questions About Step 2
Making Changes
Where can I find the supplementary forms and information I may need for the sign-up process.Where can I find the supplementary forms and information I may need for the sign-up process.
What does EIN mean?EIN stands for Employer Identification Number. It's a 9-digit number assigned to employers by the federal government in the format 12-1234567. What if I haven't received an EIN from the federal government?You cannot proceed through this interview until you have an EIN. You'll need an EIN to make federal tax payments and file federal payroll tax returns. Also, you'll need an EIN in order to sign up for QuickBooks Do-It-Yourself Payroll or QuickBooks Assisted Payroll. What's a legal name?Your company's legal name is the one to which your Federal Employer Identification Number was issued. It is used on all payroll tax forms. If the company is a sole proprietorship, the legal name is usually the name of the owner, rather than the trade name (or "doing business as" name) of the business. Should I send in an original IRS document for proof of my company's legal name?Please send a copy of an IRS document, not the original. If I don't have an Employer's Identification Number (EIN), can I use my Social Security Number?We cannot accept your Social Security Number. The EIN is a unique identifier we use with the IRS in order to pay your payroll tax liabilities. How will the legal address be used?If you're going to sign up for either QuickBooks Do-It-Yourself Payroll with Direct Deposit or for QuickBooks Assisted Payroll, the company's legal address is required for signup. QuickBooks Assisted Payroll uses your legal address on all payroll tax forms it prepares for your company. If you don't use QuickBooks Assisted Payroll, your legal address appears on all payroll tax forms you prepare using QuickBooks. Be sure the legal address entered here matches the one the IRS has for your company. It may be different from the company's mailing address. Can you mail all information to my mailing address?All information will be mailed to the Legal address. What if I am in the process of changing my legal address?Please insert a letter with the Welcome Packet stating that the address will be changing. Include the new address and have the Principal of the business sign the letter. What if the prefilled information is incorrect?The prefilled information comes from the Company Information window of the company file currently open. You can correct the information on the interview page by typing over what is there. When you save it, it will change in your company file. What are seasonal or intermittent businessesSeasonal or intermittent businesses, like water parks or ski resorts, may not process payroll the entire year. Who qualifies as a Principal for my company?Here are the requirements for determining a Principal:
Is my Withholding Account number the same as my bank account number?No, your Withholding Account Number is not the same as your bank account number. This number is issued by each state government specifically for Withholding, and can be found on quarterly reports issued by the state. The following states do not require state withholding:
If my state does not require electronic funds transfer (EFT) of payroll taxes, do I have to complete the EFT form in the Welcome Packet?Yes, the EFT Authorization form on page 11 of the Welcome Packet must be completed even if your state does not require payroll tax deposits to be made electronically. For information on your state's requirements, please click your state below: It seems like some of the forms do not apply to my business. Do I have to complete them?Please complete all forms in the Welcome Packet. Two forms, in particular, have raised questions from our customers:
If I make a mistake on a tax form in the application, can I cross out the mistake and re-enter the data?If you make a mistake on a tax form, please re-print a blank form and begin again. Do not use correction fluid or cross out mistakes. This is a legal document and the IRS can reject forms for this reason. Do I need to send Intuit my federal and state deposit coupons?Blank IRS forms 940, 941, 944 and envelopes are not needed by Intuit Payroll Services. Send original pre-printed tax return forms for Wyoming Unemployment, and send the original state deposit coupon booklets for Vermont Withholding, and Virginia Withholding to: Intuit Payroll Service Do I mail back the entire Welcome Packet?The Welcome Packet explains which forms to send back. Be sure to keep the following for your records:
Please have the Principal of your company read, sign, and date the following forms:
If you process payroll in only one state, print pages 12-25, and then check to make sure the forms are completely filled out. If you do payroll in more than one state, print pages 12-28. Extra State Reporting Agent Authorization Forms are available on pages 26-28. Place each of the signed and dated forms (pages 17-21) in a large mailing envelope along with your supporting materials and mail to: QuickBooks Assisted Payroll What if I am having trouble printing the Welcome Packet forms?Please follow the steps below to correct any printing problems you may be having:
When will I receive my three Personal Identification Numbers (PIN)?Your PIN will be issued after the QuickBooks Assisted Payroll has received your online application and sign-up forms, and confirmed your enrollment in QuickBooks Assisted Payroll with the IRS. This process takes approximately 10 business days. Once this process has been completed, QuickBooks Assisted Payroll will mail your PIN numbers to your legal address via first class U.S. mail. Why do I have three Personal Identification Numbers (PIN), and how are they different?You received three PINs to use with QuickBooks Assisted Payroll. The first PIN, called the Administrative PIN, grants special access to the Principal of your organization. The other two PINs, Work Station 1 and Work Station 2, grant normal payroll processing access to two other employees of your organization. How can I change my Employer Identification Number (EIN) number?Your Federal EIN is a nine-digit number issued by the Internal Revenue Service (IRS). An EIN identifies your business to the IRS, and is also used by Quickbooks Assisted Payroll to validate your subscription. Note: If you have not applied for an EIN yet, contact the IRS and request Form SS-4. To ensure that your subscription is problem-free, complete the following tasks when you change your EIN:
How do I change my company's legal name or address in QuickBooks?Please contact a QuickBooks Assisted Payroll representative at (888) 712-9702. We will explain the process and fax you the appropriate forms. How do I change the bank account from which payroll is deducted in QuickBooks?When you set up payroll in QuickBooks and signed up for QuickBooks Assisted Payroll, you specified your payroll bank account for payroll deductions. If you need to change the account from which payroll is deducted, follow the steps below. To change your payroll bank account:
How do I edit a paycheck and then transmit payroll?Paychecks that have been transmitted cannot be edited. If a paycheck contains incorrect information, or is a duplicate, you can edit or delete the paycheck provided that you have not already issued the paycheck to the employee. Before editing or deleting a paycheck, back up your company file. If you know the employee for whom the paycheck was created:
If you do not know the employee for whom the paycheck was created:
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Payroll Answer CenterOur interactive Payroll Answer Center tool is available 24⁄7 to answer your questions about Payroll. 
Submit your questions online and save time! Mon-Fri, 6 AM to 6 PM Pacific Time Find answers to your year-end payroll questions. Intuit Payroll ResourcesSo easy, you can confidently focus on running your business 
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