QuickBooks Assisted Payroll Support
Payroll Tax Center Support
QuickBooks® Assisted Payroll prepares and files your payroll tax forms and employee W-2s on your behalf. Electronic copies of these filed forms and W-2s are then provided to you via a secure link within QuickBooks to the Payroll Tax Center. This means that you can view, print, save, and even email copies of your payroll tax foms and W-2s as many times as you like and all at your convenience.
Payroll Tax Center General Information
- How do I access the Payroll Tax Center?
- How does Intuit QuickBooks® Assisted Payroll protect my information?
- What PIN do I use to access W-2s and filed forms in the Payroll Tax Center
- I can’t remember my payroll PIN. What do I do?
Filed Payroll Tax Forms Information
- When are copies of my filed payroll tax forms available?
- What payroll tax forms does QuickBooks® Assisted Payroll file on my behalf?
- What filing periods (years and quarters) are available in the Payroll Tax Center?
- Why isn't my filed form displayed in the Payroll Tax Center?
- How do I print, save, or email copies of my filed forms?
- I saved a filed form, but I cannot remember the file name. What is the default naming structure?
- What does the data on my filed form mean?
- What if I see an error on my filed form or need to request an amendment?
Employee W-2 Information
W-2 Overview
- When will my W-2s be available?
- What is the cost of W-2s?
- Can I review my W-2 information before it’s printed and filed?
- What do I need to do with employee W-2s?
- What does QuickBooks® Assisted Payroll do with employee W-2 information?
- What does the data on a W-2 mean?
- How do I save/email W-2s?
- How do I reprint or replace a W-2?
- What is the W-3?
W-2 Printing Options
- What are my W-2 printing options?
- What are the benefits of self-printing my employee W-2s?
- How do I View/Select my W-2 Printing Options in QuickBooks®?
- When do I need to select my W-2 Printing Preference?
W-2 Self Print Information and Guidelines
- What are the important Self Print dates?
- What paper do I need to Self Print employee W-2s?
- How do I order paper to Self Print employee W-2s?
- When should I order paper to Self Print employee W-2s?
- How do I print my W-2s?
W-2 Intuit Print Service Information and Guidelines
- What are the important Intuit Print Service dates?
- I selected Intuit Print Service for my W-2s. Do I need to do anything else?
- When will I be charged for W-2s?
- Where will employee W-2s be mailed?
- How can I confirm my W-2 shipping address?
- How do I change my W-2 shipping address?
- I haven’t received my employee W-2s. What should I do?
- How do I track delivery of my employee W-2 shipment?
W-2 Corrections and Amendments
Contact Us
QuickBooks® Assisted Payroll Support
Online: Our interactive Payroll Answer Center tool is available 24⁄7 to answer your questions about Payroll.
Online: Submit an online callback request during our regular business hours, and a payroll support expert will call you back, usually within 30 minutes.
Phone: 1 (888) 712–9702
Hours: Monday – Friday 6:00 a.m. to 6:00 p.m., Pacific Time
